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Best Sellers
Necklaces
Necklaces
Rings
Rings
Earrings
Earrings
Bracelets
Bracelets

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Frequently Asked Questions

What are your shipping options?

We offer standard shipping (10 to 15 business days). Free standard shipping is available on orders over $50.

What is you return policy?

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. Return shipping is free for defective items.

How do I find my size?

Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up. Contact our customer service team for personalized sizing advice.

What materials do you use?

We use high-quality materials such as 18K/14K gold plating, stainless steel, titanium steel, alloy, and pearls to ensure durability, shine, and comfort.. All materials are listed in the product description.

How should I care for my items?

Care instructions are provided on the product label and description. Keep your jewelry dry after wear, store it in a cool place, and gently wipe with a soft cloth to maintain its shine and durability.

How can I contact customer service

You can reach our customer service team via email at info@zerahigh.org or through our contact form. We respond to all inquiries within 24 hours during business days.